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Step 2 - Build
Once we have received payment for your order, we will get building!
Personalised items take up to two weeks to assemble.
During busy periods, it may take the full 10 working days before you hear from us again.
Please advise us if there is any pressing time constraints surrounding your order and we will do the best we can to help.
Step 3 - Confirm
We want to make sure you like your personalised items, so we will email you a photo/s of your figures or frames before dispatching them.
We will not be able to dispatch your item until we have received your confirmation. The sooner we hear back from you, the sooner we can dispatch.
If you have ordered a personalised frame only, we will automatically proceed to the dispatch stage.