a few quick answers...Where's my figure? Our Personalised items take 10 working days to assemble, at which point we will email you a proof photo. Until we recieve confirmation, your figure will not be dispatched.
I ordered Next Working Day delivery! Our Personalised items take 10 working days to assemble, regardless of the shipping method you have chosen. Next working day delivery refers to the disapatch method we will use upon us recieving confirmation from you.
Do you ship to me? Yes. We ship worldwide.
Can you put my logo on my figure? No. We can't print branded elements.
current times.Estimated Contact Response:
3-4 Working Days
Estimated Personalised Production:
10-12 Working Days
all the answers (just about).
Here at Build Me Mini, we love LEGO Minifigures. We were brought up with them, so we have a vast knowledge of the parts that LEGO have produced for their Minifigures. A personalised minifigure product from our website pays for our services to build a figure from the vast catalogue of LEGO elements to best-resemble a description or photo provided with an option of a custom printed torso also. It's worth noting that we aren't affiliated with LEGO in any way – we are an independent family-run startup business that is no way endorsed or connected to the LEGO Group.
We have tried to make it as easy as possible to order a Personalised Minifigure through the Build Me Mini site, but as you can imagine, there is a lot of information that we need to capture in order to make your figure the best it can be. First visit the Product page (see link at the bottom of this explanation).
- Select the gender of your Personalised Minifigure.
- Select the build process for your Personalised Minifigure. Select Original Lego Parts, or Custom Printed Parts.
- Upload a photo of the person you would like us to build (optional – but very helpful to ensure we get it right for you).
- Add in some information in the Interests/Hobbies/Extras section. Include suggestions for accessories here as well as any notable things you'd like to see as part of your figure.
- The last option is the select the framing options for your figure. Select from: "No Display" (you just require the figure); "LEGO Black Plate" (include a small black base-plate for your figure) or "I'll buy a display separately, please mount for me" (mount the personalised figure with other items added within your cart*).
- Click add Add to Cart and then proceed to the checkout when you're ready.
Towards the end of 2016 we started custom printing decal torsos for our Personalised Minifigures. There are limitations but we are now able to print specific outfits for the minifigures.
If you have selected a custom-print as the design process for your minifigure, we will match the overall design (either described or provided in the photo if no description is given) as best we can by designing a personalised and custom torso for your figure. This personalised design will be applied using high definition transfer paper and varnish to seal.
Please note that we can't print any logos for copyright reasons (regardless of whether you own the rights to the logo you wish to have printed), but we will also attempt to match the over style and look of an outfit.
Due to the design process, we cannot provide a preview of the design before the figure is printed. You will, however, receive a confirmation photo of the figure before it is dispatched for your confirmation. This is true for both custom printed and original personalised minifigures.
Yes. Once assembled, we will email you a photo of your figure for your confirmation. Once we receive your confirmation, we will post your order out to you using the shipping method you requested at the checkout. Please note that sometimes our emails get caught in spam filters. For this reason, we recommend adding firstname.lastname@example.org to your safe list to ensure you don't miss any emails from us. You can also ensure you don't miss our emails by adding a mobile number at the checkout – this way we can text you once your figure is ready for your approval. We cannot ship out your Personalised Minifigures until we receive confirmation from you.
Yes. Within reason. We can usually make small tweaks or changes that have been originally pointed out in the initial order, and for whatever reason not included within the final design. We may request additional funds if the changes required were factors not included within the original order. For example, if in the original order, a figure requested a checked shirt and does not include a specified colour – which is then requested at the changes stage of the process.
Once you have placed an order for a Personalised Minifigure, we will get to work on building your order for you. This process can take up to two weeks. Once assembled, we will email you a photo of your figure for your confirmation. Once we receive your confirmation, we will post your order out to you using the shipping method you requested at the checkout. Please note that sometimes our emails get caught in spam filters. For this reason, we recommend adding email@example.com to your safe list to ensure you don't miss any emails from us. You can also ensure you don't miss our emails by adding a mobile number at the checkout – this way we can text you once your figure is ready for your approval. We cannot ship out your Personalised Minifigures until we receive confirmation from you.
Orders that contain Personalised Minifigures take approximately two weeks to create. This is to enable enough time for us to acquire the best parts to make up your figures. Often the orders are completed a lot quicker – but we would ask that you allow the two weeks. Personalised Frames ordered without figures often take a lot less time to create – but again – we would recommend allowing two weeks. This does not include shipping times and the two weeks are not included within shipping options (for example, a next working day delivery shipping option does not include assembly times).
After searching long and hard a few years back, we found it nearly impossible to find frames that could mount LEGO Minifigures. So we decided to meet the need and create some. Frames come in a variety of colours and can contain one to four figures. Official LEGO bricks are glued and mounted to the back of the frame and the figures clipped onto the bricks. Since the brick is the only element to be glued to the frame, all minifigures can be removed to be played with! Simply remove the back panel from the frame and unclick the figure. This is also a handy feature if you are only ordering a frame for your already-purchased Minifigure. We also offer printing within the frame mount for up to two lines beneath the glued blocks. If you have a special request for a frame, feel free to email us.
Select a frame or display from the product category (link at the end of the explanation). Plates and boxes are non-customisable. Frames are customised in a few ways. Firstly select the frame that you'd like to order from the link below. Select the number of display blocks. Another way of putting it would be how many figures would you like to mount in your frame. The blocks are what the figures sit on. You can order between 1 and 4. Add up to two optional lines of text. Click add to cart and then proceed to the checkout when you're ready. View all frames and displays.
Yes, we have provided many corporate clients with a bulk orders. We have assembled orders for many larger companies including: Facebook; Chevron; National Geographic; Google and eProductive to name a few. For large orders we can also personalise frames to include logos or special arrangements. If you'd like more information – feel free to email us your needs and we'll be in touch.
Yes, we do offer bulk discounts for orders of 50+ figures. Please email us for further information on this or any other bulk order questions and we will be happy to give you further details. Please note that the custom printed minifigures are not scalable in price as they are each hand-made.
Yes, we have recently added international shipping to our online store. You can now order the majority of countries, with a few minor exceptions. If you have tried to place an international order and were unable to – feel free to email us and we will do our best to accommodate your requests.
Aside from cost (!!), the main difference is the method of postage that we use. As a standard international, we will dispatch via Royal Mail/Parcel Force, who only offer an estimated delivery time which can vary depending on the destination. As a premium international, we will dispatch via UPS or equivalent, who offer a 5 working day guarantee for most international locations.
Most probably yes. If you were able to successfully use the checkout on the website and got a confirmation page after paying (via PayPal), then the chances are that your order is being processed. The most likely problem is that the confirmation email has been caught in a spam filter. Check your filter or junk folder for a confirmation email. We have had extreme difficulty with email addresses that use Microsoft extensions (@hotmail, @live, @outlook, @msn etc) as Microsoft have inexplicably decided to block our emails. So please ensure that you add firstname.lastname@example.org as a contact if you are using any of the above email addresses – ideally before you place and order. If you still haven't received one after an hour of placing an order – please email us and we'll let you know if it's gone through successfully.
Due to the personalised nature of the products that we sell, we are unfortunately not able to offer refunds at this time. Once we have received confirmation that you are happy with the figure and then post it out to you – we cannot accept returns. For further information of your rights and an explanation as to the way this site operates, you can visit the Terms and Conditions page.
We are currently working on a portfolio-style section of the website. But in the meantime, check out our instagram or Facebook pages where we sometimes post highlights. You can also email us if you'd like to see some examples of specific products we have developed in the past.